The busiest time periods at the resort are Christmas and New Years, Presidents week, Easter, July 4 and Thanksgiving. We always recommend that should you wish to vacation during these busy times, book no less than 6 months in advance.

We usually have the most rainfall from October until mid- March, but there is also plenty of sun during this time and it is always nice and hot in the Dominican Republic. The hottest months of the year are July, August, and September.

Please add any special requests you have in the comments section of the online reservation.

Please add special request in the comments section when submitting booking.

We ensure that you see the very best of your destination by working with local licensed, well-reputed tour operators. Book your excursions safely and securely with our Travel Representatives and experience the wonders and must-see attractions your locale has to offer! 

We offer a daily activity schedule and Kids Club – additional information can be provided by VIP services upon arrival.

No, golf carts are a benefit included some reservations.

There are 2 gift shops – located in Cofresi Palm reception and Tropical reception.

It’s mandatory fee payable by all guests.

It is a credit that can be used towards the service fee for future reservations (valid for 2 years after date of issuance).

There is a maximum group size in many of our a la carte restaurants to ensure everyone gets to dine in them, some are already limited in space due to size. We implement maximum group sizes to ensure other dining experiences are not negatively affected if you have a large group we can always arrange seating in the buffet and you can always arrange a private dinner for your group ($ payable locally)